Privacy Policy

Effective Date: March 30, 2026
Last Updated: March 30, 2026

The Ready Mark (“we,” “our,” or “us”) operates a verification and guest reporting platform designed to provide transparency into room inspections and cleanliness standards.

This Privacy Policy explains how we collect, use, store, and share information when you use our website, verification portal, and guest reporting system.

1. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Account login and authentication data
• Room, property, and report-related details
• Guest-submitted reports, notes, and issue descriptions
• Photos or files voluntarily uploaded
• Technical data such as browser type, device, IP address, and usage activity

2. How We Use Information

We use collected information to:

• Create and manage guest accounts
• Authenticate users and verify identity
• Process and log inspection-related reports
• Send verification codes, password resets, and system messages
• Notify relevant properties or hotel teams of submitted issues
• Maintain verification records and audit trails
• Improve platform functionality and reliability
• Protect against misuse, fraud, or system abuse

3. How Information Is Shared

When a guest submits a report, relevant information may be shared with the associated property or hotel for the purpose of review and resolution.

This may include:

• Guest name
• Email address
• Report details
• Submitted photos
• Room number and property information
• Timestamps and reference identifiers

We do not sell or rent personal information.

4. Third-Party Services

We use trusted third-party providers to operate our platform, including:

• Cloud database and storage systems
• Email delivery services
• Analytics tools
• Hosting infrastructure

These providers may process data on our behalf solely to support platform operations.

5. Analytics and Tracking

We may use analytics tools to understand how users interact with our platform. These tools may collect technical and usage data such as page visits, device type, and referral source.

6. Data Retention

We retain information for as long as reasonably necessary to:

• Operate and maintain the platform
• Provide verification records
• Support investigations or dispute resolution
• Comply with legal obligations
• Maintain system integrity and security

7. Data Security

We implement reasonable administrative and technical safeguards to protect information. However, no system can guarantee absolute security.

8. User Rights

Users may request access to, correction of, or deletion of their personal information by contacting us.

9. Legal Disclosure

We may disclose information when required to comply with applicable law, legal processes, or to protect the rights, safety, or integrity of our platform and users.

10. Platform Role and Responsibility

The Ready Mark provides a verification and reporting platform. We do not guarantee the condition of any property or room.

Responsibility for cleanliness, service, and remediation remains with the property or hotel.

11. Children’s Privacy

Our platform is not intended for children under 13, and we do not knowingly collect information from children.

12. Updates to This Policy

We may update this Privacy Policy as our platform evolves. Updates will be posted on this page with a revised effective date.

13. Contact

For privacy-related questions or requests:

The Ready Mark
Email: info@thereadymarkgroup.com

By using The Ready Mark platform, you acknowledge that you have read and understand this Privacy Policy.