Admin Access

Enter your admin credentials to access the Ready Mark control center.

The Ready Mark Group

Admin Control Center

Central oversight for properties, programs, and performance.

RMReady Mark Admin
Administrator
New operational activity detected. Review guest reports.

Welcome back, Admin.

Here’s what’s happening across your properties today.

Requires Attention

Items that need review, approval, or follow-up.

! 0Resolve cases need admin review. Review cases → ✓ 0Verifications awaiting admin action. Review queue → $ 0Proposals require manager action. Open proposals → ★ 0Certifications expiring or needing review. Review certificates →

Current Workload

Active operational volume across Ready Mark programs.

!
Open Resolve Cases
0
Waiting for review or action.
Open Resolve →
✓
Pending Verifications
0
Current inspection activity.
Open Verify →
⌂
Active Properties
0
Tracked across current portfolio.
View properties →

Performance Snapshot

Secondary metrics for recordkeeping and leadership review.

✓
Resolved Cases
0
Closed reports.
$
Total Resolution Cost
No data yet
Cost entries from closed cases.
★
Guest Satisfaction
No data yet
Guest ratings when available.
◉
Certification Rate
No data yet
Verified or certified inspection records.

The Ready Mark Ecosystem

Access each program workspace. All systems. One standard.

Refresh™

Reaffirm guest confidence.

0

Verify™

Validate every guest report.

0

Certify™

Elevate property readiness.

0

Resolve™

Resolve issues fast.

0

Analytics™

Data. Insight. Performance.

Live

Assess™

Assessment, quote, and proposal records.

0

Property Health Score

Overview of current property status and Resolve activity.

Property Status Resolve Slug Guest Reports Action
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Accepted Proposals

Client-approved proposals waiting for Ready Mark onboarding or service conversion.

Proposal Client / Property Total Status Action
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Proposal Records

Saved approved, denied, changed, and generated proposals for later review and follow-up.

Proposal Client / Property Services Total Status Records
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Alerts & Notifications

Items needing attention.

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Quick Actions

Common admin tasks.

New Inspection
New Property Assessment
Manual Verification
Create Proposal
Export Report

Recent Activity

Latest operational updates from the system.

Ready.

Create Property

Add a new property to the Ready Mark system.

Automatic defaults are used when no custom image is provided.

System Status

Property creation and sync messaging will appear here.

Ready to create a new property.

Existing Properties

Current portfolio being managed inside the system.

Property Type Location Status
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Inspection ID
—
Auto-generated · Links inspection, evidence, QR, PDF, and Resolve cases
SELECT PROPERTY AND ROOM
Enter scores below
— / 100
Score computes automatically as you complete each category.
📷 Photos: 0 🎥 Videos: 0 📎 Docs: 0 📋 Physical Report: None
Certify™ Impact
—
Enter inspection scores to see certification impact.
Steps 1 – 2

Property & Room

Select property and room. Start time is recorded automatically when scoring begins.

Structured for multi-inspector support. Future: linked to inspector profiles.
Step 3

Inspection Scoring

Answer each question. The system calculates every score automatically — inspectors never enter numbers.

🚿 Bathroom/ 20 pts
—
Soap scum free
Toilet clean
Mirror clean
Sink clean
Shower / tub clean
No odor
—
🛏️ Bed & Linens/ 15 pts
—
Bed made correctly
Mattress clean
Mattress protector present
Linens clean & fresh
—
✋ High Touch Surfaces/ 20 pts
—
Enter ATP RLU reading for each surface. Score and status calculated automatically.
🚪 Entry Door Handle—
🚰 Bathroom Faucet Handle—
🚽 Toilet Flush Handle—
🚿 Bathroom Door Handle—
📺 TV Remote—
☎️ Telephone—
🖥️ Desk / Work Surface—
☕ Coffee Maker Handle—
🧹 Floors/ 10 pts
—
No debris
Edges clean
Corners clean
No stains
🛋️ Living Area / Seating / 10 pts
—
Sofa / chairs clean & stain-free
Cushions properly arranged
Tables clean & damage-free
Seating area free of debris
Furniture presentable
Walking paths unobstructed
☕ Kitchen / Amenities / 10 pts
—
Coffee maker clean
Mini fridge clean
Microwave clean (if present)
Counter clean
—
💨 Odor / Air Quality/ 5 pts
—
Room smells fresh
Adequate ventilation
🛡️ Safety/ 5 pts
—
Smoke detector functional
No active leaks
No mold observed
No safety hazards
📋 Documentation & Evidence/ 5 pts
Auto
Score awarded automatically based on photo count and inspection completeness. No inspector input required.
Step 4

Critical Failures

Any checked item forces Failed Verification regardless of score. Each specific failure is named in the result card and saved with the inspection record.

⚠ Automatic Failed Verification
Check each condition observed. Details are displayed immediately in the live result card above.
Step 5

Evidence & Documents

Upload photos in each required category. Certification cannot be issued until all required slots are complete or conditional categories are marked Not Present.

Inspection Evidence
0 / 5 Categories Complete
🏠 Bedroom
2 photos required
0/2 Uploaded
🚺 Bathroom
2 photos required
0/2 Uploaded
🛌 Bed & Linens
2 photos required
0/2 Uploaded
☕ Coffee / Mini Fridge / Amenities
1 photo required unless marked Not Present
0/1 Uploaded
💼 Desk / Seating Area
1 photo required unless marked Not Present
0/1 Uploaded
📋
Scanned Physical Report
PDF or image of paper form
Optional — encouraged
🎥
Video Evidence
MP4, MOV — optional walkthrough
Optional
QR code is generated only after successful submission. All required category photos must be uploaded first.
Step 6 — Optional

Inspector Notes

Document observations, follow-up items, or references to evidence files.

Step 7

Review & Submit

Confirm all details before final submission. QR code, verification URL, and PDF report are generated after successful submission only.

Review your full inspection summary before submitting.

Inspection History

Track every inspection by property, room, status, and current flag without digging through Supabase.

PropertyRoomDate StatusScoreVerification ID RecordReport
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Pending Ready Mark Review

Review the guest's photo and report before the hotel is notified. Approve legitimate reports or close invalid ones.

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Pending Hotel Guest Match

Approved reports waiting for hotel staff to confirm the guest reservation in their portal. Hotel has been notified.

Reference Property Room Issue Approved Match Status Admin Action
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Active Cases

Open issues in the hotel remediation workflow.

Reference Property Room Status Reported Action
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Closed Cases

Resolved, rejected, and admin-closed records.

Reference Property Room Final Status Closed Closed By
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Pending Guest Verifications

Guests requesting OTP access to inspection evidence.

Room Last Name Phone Requested Status Action
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Certification Levels
Verified
Gold Certified
Platinum Certified
Elite Certified
How Certification Works Certification is calculated automatically by the Certify™ Engine using verified inspection history — cleanliness, safety, high-touch verification, resolution time, and inspection consistency. Inspectors never assign certification levels manually.
Open Certify™ Dashboard →
The Certify™ Dashboard opens as a dedicated workspace. Use the ← Back to Admin button in Certify to return here.

Close Resolve™ Case

Choose the final disposition for this report. This action archives the case and preserves the audit record.